UMK Entertainment Co., Ltd. (hereinafter referred to as the "Company") complies with the provisions of laws related to personal information, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, and the Personal Information Protection Act. We have established a privacy policy to protect users' rights and interests. Through this privacy policy, we inform you about how your personal information is used, and what measures the Company takes to protect personal information. If we revise the privacy policy, we will notify you through announcements.
UMK Entertainment Co., Ltd. (hereinafter referred to as the "Company") establishes and discloses the following privacy policy guidelines in accordance with Article 30 of the Personal Information Protection Act to protect the personal information of data subjects and to handle related grievances quickly and smoothly in the process of providing the SKZ application (hereinafter referred to as the "Service") to users.
1. Items of Personal Information Collected and Collection Methods
The following information may be collected during the use of the Company's services:
Service usage records, access logs, inappropriate usage records, mobile device information (model name, mobile carrier information, OS information, language and country information, device unique identifier, advertising ID), access country information, language usage information, IP information
Additionally, the Company may collect additional information when using customer-related services, and may obtain consent for the collection and use of personal information in accordance with relevant laws.
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Additional Collection Type
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Personal Information Items Collected
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When requesting customer support (including 1:1 inquiries)
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- Email for response registration, mobile phone number
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When conducting events
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- Email, name, date of birth, gender
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2. Management of Personal Location Information
The Company collects location information for the use of provided services (device connection and management, beat sync service) and for the use and processing of location data of the app.
The collected data is not separately stored or shared and is only used within the service.
The reason for collecting location information is to use Bluetooth-based services when connecting with devices.
3. Management of Personal Information and Member Information
The Company uses member account information and service usage information only for the target application of the service. The member system is not shared with other services, and there are no special circumstances for user identification due to individual application application.
4. Purpose of Collection and Use of Personal Information
The Company uses the collected information for the following purposes:
To help users use the service smoothly
To identify users and prevent fraudulent use of the service
To create statistical data on service usage
To conduct surveys and analyses necessary for service improvement
For drawing and sending gifts for campaigns and events
To verify identity and respond to inquiries when users have questions
To notify important announcements as needed
5. Use of Personal Information and Provision to Third Parties
In principle, the Company does not provide users' personal information to external parties without the prior consent of users. However, the following cases are exceptions:
When users have given prior consent
When required by law
Recipient: JYP Entertainment
Provided items:
① IP information by country for specific service access
② Service usage statistics
Purpose of provision: Providing benefits based on access statistics and events
Retention and usage period: Service provision period
6. Users' Rights and How to Exercise Them
Users can view or modify their registered personal information at any time and request account deletion. If a user requests correction of errors in personal information, we will not use or provide that personal information until the correction is completed. Also, if incorrect personal information has already been provided to a third party, we will notify the third party of the correction result without delay to ensure the correction is made. The Company processes personal information that has been terminated or deleted at the request of users as specified in "Retention and Use Period of Personal Information" below, and processes it so that it cannot be viewed or used for other purposes.
This service is restricted for use by children under the age of 14.
When using or disclosing personal information obtained from the US and European Union, the Company complies with the Safe Harbor principles set by the US Department of Commerce, uses standard contractual clauses approved by the European Commission, or seeks other measures within EU regulations to ensure appropriate safeguards or obtains user consent.
Third-party Sites and Services
The Company's websites, products, services, etc. may include links to third-party websites, products, services, etc. The privacy policies of linked third-party sites may differ from the Company's policy. Therefore, users should additionally review the privacy policies of linked third-party sites.
Notice for California Residents
If you are a resident of California, you may have additional rights. The Company takes necessary precautions to protect members' personal information in compliance with the California Online Privacy Protection Act. Users can request verification of information leakage if personal information has been leaked. Also, all users of the Company's website can access their personal account and use the information modification menu to change information at any time. The Company does not track website visitors. We also do not use 'Do Not Track' signals. The Company does not collect personally identifiable information through advertising services and provide it to third parties without the user's consent.
7. Installation/Operation of Automatic Personal Information Collection Devices and Refusal
The Company does not use 'cookies' that store and retrieve the data subject's usage information.
8. Retention and Use Period of Personal Information
In principle, the Company destroys users' personal information without delay when the purpose of collecting and using personal information is achieved. However, if it is necessary to retain information according to internal policies or relevant laws, certain personal information may be retained for a certain period.
[Cases where information is retained separately according to legal standards]
Act on Consumer Protection in Electronic Commerce, etc.
Records on contracts or subscription withdrawals, etc.: 5 years
Records on payment and supply of goods, etc.: 5 years
Records on consumer complaints or dispute handling: 3 years
Protection of Communications Secrets Act
Access log records: 3 months
[Cases where information is retained separately according to internal standards]
Email address and contact information for CS handling: 3 months
9. Personal Information Destruction Procedures and Methods
The Company's personal information destruction procedures and methods are as follows:
Destruction Procedure
Information entered by users for service use, etc. is destroyed after being stored for a certain period according to internal policies and related laws after the purpose of use has been achieved. This personal information is not used for purposes other than those for which it is stored unless required by law.
Destruction Method
Personal information printed on paper is shredded with a shredder, and personal information stored in electronic file form is deleted using technical methods that cannot reproduce the records.
10. Efforts to Protect Personal Information
The Company establishes and implements internal management plans for personal information protection.
The Company implements access control and access rights restriction measures for personal information.
The Company implements encryption measures to safely store and transmit personal information.
The Company takes measures to store access records of personal information and prevent forgery and alteration.
The Company installs and updates security programs for personal information.
The Company takes physical measures for safe storage of personal information.
11. Contact Information for Personal Information Protection Work
The Company has designated a personal information protection officer and the responsible department is doing its best to protect members' valuable personal information. If you have any questions, opinions, or complaints about personal information related to the service, please contact us using the information below. We will respond promptly and sincerely.
Personal Information Protection Officer
Name Oh Woo-sun
Phone 02-381-3758
Email soundwave@sound-wave.co.kr
Department in charge of personal information complaints handling
Department Online Business Division
Phone 02-381-3758
Email soundwave@sound-wave.co.kr
The Company operates a customer consultation window to smoothly communicate and resolve members' opinions and complaints related to personal information protection. In Korea, if a dispute arises between a member and the Company regarding personal information protection and consultation is needed regarding personal information infringement, you can contact the Korea Internet & Security Agency's Personal Information Infringement Report Center, the National Police Agency's Cyber Security Bureau, etc.
Personal Information Infringement Report Center http://privacy.kisa.or.kr 118
Personal Information Dispute Mediation Committee http://www.kopico.go.kr 1833-6972
Supreme Prosecutors' Office Cyber Investigation Division http://www.spo.go.kr 1303
National Police Agency Cyber Security Bureau http://cyber.go.kr 182
12. Scope of Application
This privacy policy does not apply to the collection of personal information by other businesses on linked pages within the service.
13. Revision of Privacy Policy
If there are additions, deletions, or modifications to the content of the current privacy policy, we will notify you through 'Announcements' at least 7 days before the revision. However, for important changes to users' rights, such as the collection and utilization of personal information and provision to third parties, we will notify you at least 30 days in advance.